Elevate your products with user-delightful solutions

Ling is the consummate professional, balancing knowledge, craft, and leadership effortlessly. Her deep understanding of users and the psychology behind their decisions is exemplary. She holds herself to high standards, collaborates effectively, and adapts to any situation with precision.

Ling is a disciplined and collaborative leader who helped shape the first Employee UX group at Best Buy. Her willingness to learn and grow, paired with her dedication to improving customer and employee experiences, makes her an invaluable asset to any organization.

Ling is a phenomenal leader and mentor. Her data-driven approach, attention to detail, and clear communication are unparalleled. She played a pivotal role in my professional growth, nurturing problem-solving skills I use daily.

Over 10 years, I’ve seen Ling’s design process consistently deliver functional and visually stunning results. Her ability to adapt communication to various team dynamics and her strong collaboration skills set her apart as a professional and leader.

Ling’s exceptional communication skills, strong people management, and unwavering self-motivation foster a collaborative and productive environment. She inspires teams with her clear articulation of ideas and remarkable organizational prowess.

As a manager, Ling creates a space for her team to grow and innovate. Her thoughtful feedback and encouragement to explore nontraditional ideas significantly enhanced my skills. She’s an excellent designer and communicator, advocating for UX with passion and impact.

Ling’s thought partnership, bold critical thinking, and human-centered curiosity are inspiring. She embodies a growth mindset, embracing diverse perspectives and supporting others through uncertainty with empathy and creative energy.

Ling’s passion for UX and her leadership as Director of UX transformed our products and team culture. Her dedication, collaborative approach, and ability to inspire a shared sense of purpose made a lasting impact on our work environment.